Diving into Conflict - A Happy StoryIn a recent First Nature Foundation playshop called “Conflict as a Path to Collaboration”, one of the participants, we’ll call her Zoe,...
Conflict and Our Animal BrainYou've definitely seen it, and maybe you've been it: some who goes, like a light switch, from cool as a cucumber to hot under the collar,...
Where Things Go Bad (Assuming/Interpreting) AND How Things Get Better (Asking/Listening)Sherry feels she has done an outstanding job on the new report she has created based on the parameters given to her by her boss, Kurt....